Tank & tankless · Smith Mountain Lake · 24/7
Water heater repair, replacement and tankless installation
No hot water is the call that cannot wait until Monday. A tank that quit overnight, water pooling under the heater, a pilot that will not stay lit, or water that never gets past lukewarm. We repair and replace water heaters across Smith Mountain Lake, Moneta and Franklin County, tank and tankless. We answer at 2am.

LicenseClass A licensed, VA #2705161865
HoursOpen 24 hours, 7 days
WhereSmith Mountain Lake, Moneta and Westlake, Union Hall, Hardy, Wirtz, and the rest of Franklin County
PricingYou approve the price before we start, day or night.
The no-hot-water call
No hot water
Cold showers trace to a short list. On an electric tank it is the heating element or the thermostat. On gas, the thermocouple or the gas valve. It can be a tripped breaker and nothing more. Or the tank has reached the end of its life. We find which one before quoting a replacement, because a heater that needs a forty-dollar part should not cost you a new tank.
If you have no hot water right now, call us, day or night.
Straight answer
Repair or replace
Some heaters are worth fixing. A tank rusting from the bottom, or leaking from the shell itself, is done. Pouring parts into it is money after bad. We say plainly which one you have. On a replacement we size the new heater to the house, not to the old unit out of habit. The price is confirmed before we start.
On demand
Tankless water heaters
A tankless heater earns its keep at the lake. A second home that sits empty for weeks has no reason to keep forty gallons hot around the clock. There is no standing tank to leak or freeze while you are gone. Tankless runs on demand, so it suits a house that goes from empty to a full weekend of guests. We size, install, and service tankless units, gas and electric.
Most of the lake runs on propane, not natural gas, and a gas tankless draws more fuel than a tank does. We handle the gas side under the same Class A license. The propane line and the heater are one job, not two trades.
Private wells
Water heaters on a well
A house on a well feeds its heater sediment that a house on city water does not. It settles in the tank. There it insulates the burner or element and shortens the heater’s life. We flush and service heaters on well systems. If the real problem is upstream at the pump or pressure tank, we tell you and fix that instead. That work lives on our well pump and pressure tank page.
By name
Where we work
Smith Mountain Lake, Moneta and Westlake, Union Hall, Hardy, Wirtz, and the rest of Franklin County. If a drain or main line is backing up in the same house, we handle that too: drain cleaning and sewer line repair. Everything we do is on our services page, and the Moneta and Westlake page covers the corridor.
Straight answers
Water heater questions
- Should I repair or replace a water heater at a Smith Mountain Lake home?
- If the tank is rusting from the bottom or leaking from the shell, replace it. If a thermostat, element, or thermocouple failed, repair is usually enough. We tell you which one you have before you spend money on parts or a new unit.
- Do you install tankless water heaters on propane lake homes?
- Yes. Most lake homes run propane, not natural gas. We size and install gas and electric tankless units and handle the propane side under the same Class A license.
- What if my water heater sits on a private well?
- Well water drops more sediment into the tank. We flush and service those heaters. If the real problem is the well pump or pressure tank, we say so and fix that instead.
- Can you come out when there is no hot water at night?
- Yes. Call (540) 705-6098 any hour. You approve the price before we start. Use the form only if a call back is fine.
Open 24 hours · Call back
Get your hot water back today
If the heater is leaking or you need help now, call (540) 705-6098. Use the form for a call back.
You approve the price before we start, day or night. Class A licensed.